Your Privacy Matters

(a) Personal Information provided by you. We collect Personal Information by asking you questions about yourself as an employee, service person, or contractor, as well as your contact information. We will use this information to create your ManageClean profile (“ManageClean Profile”). You may also provide us with Personal Information through any website mobile application provided to you by ManageClean. In addition to this information, we also collect certain Personal Information for administration of the ManageClean Service, including account credentials and payment information, although please note that payment card information is stored and maintained by our third-party payment processors.

(b) Personal Information automatically collected. While you use the ManageClean Service, we automatically record information that your browser sends whenever you visit our website or mobile software application. For example, we may receive: the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our Service, and certain device information (e.g., type of device, operating system).  We use this information to measure the usage of our Service, to understand how to serve you better, and to assist with our analytics, security, and error handling. For more information about the technology we use as part of this automatic collection of personal information, please see our Cookie Policy.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

(c) Outside sources. We may periodically collect Personal Information about you from business partners, contractors, and other third parties. This includes, but is not limited to, instances in which you affirmatively authorize those third parties to provide us with Personal Information.

We collect your Personal Information to provide you with the ManageClean Service and to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. Your Personal Information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you.

ManageClean uses your Personal Information to provide you with the ManageClean Service, to provide you with a superior customer experience, and to administer our business. We use your Personal Information to:

Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.

Protecting the privacy and security of your Personal Information is a priority at ManageClean. EXCEPT AS OTHERWISE DESCRIBED IN THIS PRIVACY POLICY, ManageClean DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.

ManageClean may share a copy of your ManageClean Profile, which may include your email address (if provided) with: (i) our customers, so they can better personalize their service and maintenance programs and schedules (sharing of your ManageClean Profile with another organization is subject to your control); (ii) service providers, subcontractors, and agents who perform services on our behalf; and (iii) to third parties in certain business relationships, such as, but not limited to, co-branded offerings where we may offer a service or feature that is co-branded by ManageClean and the third party. If you provide Personal Information in connection with a co-branded service or feature, that Personal Information may be shared between ManageClean and the third party. ManageClean’s treatment of that Personal Information is governed by this Privacy Policy, but the third party’s treatment of your Personal Information will be subject to the third party’s privacy policy.

Some of our service providers provide analytics or advertising services on our behalf. This may include using cookies, either alone or in conjunction with other tracking technologies, to provide their services. This may include providing interest-based advertising either on the ManageClean Service or on other websites. In addition, ManageClean may share any of your Personal Information with third parties as follows:

If ManageClean becomes involved in a merger, acquisition, or any form of sale of some or all of its business or assets, your Personal Information may be provided to the entities and advisors involved, and your Personal Information may be transferred to a third party in connection with consummation of any such transaction. We will provide notice if your Personal Information becomes subject to a different privacy policy as a result of any such transaction.

We operate globally and may transfer your Personal Information and ManageClean Profile to individual companies and customers of ManageClean as part of the ManageClean Service. If you are interacting with ManageClean from outside the United States and provide us with any Personal Information, please note, in order for us to provide the ManageClean Service or otherwise communicate with you as set forth in this Privacy Policy, it will be necessary for your Personal Information to be transferred, stored, and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. However, wherever your Personal Information is transferred, stored, or processed by us, we will take steps as required by applicable law to ensure adequate levels of protection for your Personal Information.

When you interact with our Service in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively “Promotional Communications”) from ManageClean or third parties with whom ManageClean has a business relationship and those communications may include advertisements. The most common of these circumstances may include:

If, at any time, you wish to no longer receive Promotional Communications from ManageClean, you will be able to follow instructions provided with the Promotional Communication or within our Service in connection with Promotional Communications. Even if you opt-out of receiving Promotional Communications, you may continue to receive e-mails relating to ManageClean Profile update Personal Information, and/or other security or business-related communications. Although the primary purpose of these emails is not to provide you with promotional material, they may contain within them some promotional material.

ManageClean provides you with the ability to access, correct, change or delete the Personal Information in your ManageClean Profile at any time. Please be advised that ManageClean may periodically archive Personal Information it has collected and there may be times that such archived information cannot be permanently removed from our systems.

Additionally, if you are resident in the European Economic Area, you have the following rights regarding your Personal Information:

Additional rights: In addition to the above, you may also ask us to object to or restrict processing of the Personal Information we have about you. You may ask us to transfer your Personal Information to a third party in certain circumstances. You also have the right not to be subject to decision-making based solely on automated processing in certain circumstances. If you would like any other information on these aspects of your rights, please contact us.

We will only keep your Personal Information for as long as necessary to carry out our services or as long as we are required by law. Generally, unless otherwise required by applicable law, if a user or an organization is inactive for more than three years, we will delete the Personal Information associated with the applicable account. However, we cannot remove your Personal Information when there is a legal storage requirement such as bookkeeping rules, or when there is a legal ground or obligation to keep the Personal Information, such as an ongoing contractual relationship.

If you have any questions about this Privacy Policy, please contact us at support@manageclean.com. If you would like to report a Security concern about any of our products, please contact us at support@manageclean.com

Children’s and Minors’ Privacy. The ManageClean Service is not intended for minors, in particular, children under the age of 18. ManageClean does not market to or knowingly collect Personal Information from anyone under the age of 18. Children should always get permission from their parents before sending any Personal Information about themselves (such as their names, email addresses, and phone numbers) to anyone over the Internet.

Please be advised that whenever you click on links and banners that take you to a third-party website, you will be subject to the third party’s privacy policies, not ManageClean’s. This Privacy Policy applies solely to Personal Information collected by ManageClean.

If you are a resident of Maryland, you are entitled to request and obtain from us once a calendar year information about the Personal Information we have shared, if any, with other businesses for their own direct marketing use. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2024 will receive information regarding 2023 sharing activities). To obtain this information please send an email message to support@manageclean.com with “Request for Maryland Privacy Information” in the header of your message. Please note that only information regarding the sharing of Personal Information with third parties for their own direct marketing uses is covered by this requirement.

By doing business with or interacting with ManageClean in the manner described in this Privacy Policy at any time on or after the effective date noted above, you are accepting the practices described in this Privacy Policy and you expressly consent to the application of this Privacy Policy to the collection, storage, use and disclosure of your Personal Information as described and subject to your rights under applicable law.